Support and FAQ#
For Scout technical support from the Wild Me team, please go to: https://community.wildme.org
Why am I seeing an error message when I upload my images?#
Images that have been transferred across communication tools (Teams, Slack, WhatsApp, etc.) undergo processing that causes them to fail. We recommend transferring images using a dedicated file-sharing system (Dropbox, etc.) or you can ZIP the images before sharing them through communication tools. These methods preserve the AIQ (Apparent Image Quality) needed for pixel-level zooming in that may be required to find your animals.
How can I verify that all of my images were uploaded?#
Create a task with all of your images and then export them using the following steps:
Create a task that contains all of the images you’ve uploaded
Filter the task list to to your newly created task
Select the Image export option
Review your export
I need to use custom labels that aren’t in my model. What should I call them?#
When leveraging custom classification labels for data that will be used for new model training, consider matching the classification labels to the taxonomy mapping from lila.science. This allows for greater consistency in machine learning in the conservation space.